Privacy Policy

Welcome to Active Sphere. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.active-sphere.com, or use our services.

1. Information We Collect

We collect information to provide better services to our users. This includes:

1.1. Personal Information

When you register, contact us, or interact with our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed through third-party providers)

1.2. Non-Personal Information

We may also collect non-identifiable information, such as:

  • IP address
  • Browser type and version
  • Device type
  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our services.
  • To communicate with you about updates, promotions, or issues.
  • To process transactions and fulfill orders.
  • To enforce our terms, policies, and legal agreements.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

3.1. Service Providers

Third-party vendors who assist in providing services such as payment processing, email delivery, and analytics.

3.2. Legal Obligations

We may disclose your information to comply with legal obligations or protect the rights and safety of our users.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences in your browser settings.

4.1. Types of Cookies:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Used to collect anonymous usage data.
  • Advertising Cookies: Used for personalized advertising.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent for data processing (where applicable).

To exercise your rights, please contact us at info@active-sphere.com

7. Security Measures

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@active-sphere.com